Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Motherson Trader ("we", "us", "our"), operator of the Motherson Trader customer loyalty app, collects, uses, and protects information belonging to users of the app ("you").

1. Information We Collect

• Contact details: name, mobile number, and email address provided at registration.
• Transaction details: fuel purchase amount, date, and outlet visited, used solely to calculate loyalty points.
• Vehicle details: vehicle number, where provided, to prevent duplicate loyalty enrolments.
• Device and usage data: basic app usage information collected automatically to help us fix errors and improve performance.

2. How We Use Your Information

• To create and maintain your loyalty account.
• To calculate, credit, and let you redeem loyalty points.
• To notify you of offers, points balance, and account activity.
• To respond to support requests and resolve complaints.
• To meet legal, tax, and regulatory record-keeping requirements.

3. Payment Information

Where the app uses a third-party payment gateway to process any payment, your payment details (card, UPI, or wallet information) are collected and processed directly by the payment gateway provider under its own security standards. Motherson Trader does not store your card or bank credentials on its own servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information is shared only with:

• Our payment gateway provider, strictly to process payments.
• Government or regulatory authorities, where required by law.
• Service providers who help us operate the app, under confidentiality obligations.

5. Data Retention

We retain your information for as long as your loyalty account is active and for a reasonable period afterward, as required for accounting, tax, and dispute-resolution purposes.

6. Your Choices

You may request access to, correction of, or deletion of your personal information by writing to us at motherson172292@bpclretail.in. We will respond within a reasonable timeframe, subject to any legal record-keeping obligations.

7. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The app is intended for use by individuals aged 18 and above. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app after changes are posted constitutes acceptance of the revised policy.